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Returns Policy
Not in love? Send it back within 30 days.
We offer a 30-day return window from the date of delivery. Items must be unworn, in original packaging and accompanied by your order number.
Earrings are non-returnable for hygiene reasons unless faulty. Refunds are issued to the original payment method within 5–7 business days of receipt.
To start a return, email returns@novakiss.com with your order number.